Freight Forwarding & Logistics Operating System

Run Your Entire Logistics Business From One Connected Platform

LogiDesk connects shipment operations, pickup and delivery, warehouse movement, CRM, customer portal, billing, accounting, documents, tracking, reports, and bilingual AI automation into one platform built for modern Gulf logistics teams.

Built for freight forwarders, courier operators, warehouse teams, customs agents, transport companies, and 3PL providers across the Gulf.

app.logidesk.example — Operations Overview
Active shipments
128+12
Pickups today
34+5
Exceptions
6
Collected (MTD)
318K
AI InboxReading
WhatsApp · Al Manar

Quote Dubai to Riyadh, 4 pallets, 320 kg?

واتساب · شركة الخليج

أحتاج عرض سعر لشحنة من دبي إلى الرياض

Email · Sea freight quote

Jebel Ali → Dammam

AI drafted 3 quotes · awaiting review
SHP-48213 · DXB → RUHIn transit
4
5
BookedPickupWarehouseTransitDelivery
Runsheet · RS-204Driver: Rashid
Jebel AliDone
Al QuozNow
DeiraNext
Warehouse12 putaway
142inbound today
Portal trackingOnline
7customer views
Air · Ocean · Land Customs & Clearing Warehouse & 3PL Courier & Last-Mile Bilingual EN · AR Gulf-Ready
The Problem

Logistics Teams Should Not Run on Spreadsheets, WhatsApp, Email Threads, and Disconnected Tools

Freight operations become messy when bookings, shipments, customer messages, documents, rates, invoices, payments, warehouse movement, and delivery updates are handled across different tools. Teams lose visibility, customers keep asking for updates, billing mistakes increase, and follow-ups get missed.

Scattered Shipment Data

Bookings, cargo, documents, and status spread across tools nobody fully trusts.

Manual Order Entry

Re-typing the same shipment details from messages into systems, every day.

Missed WhatsApp & Email Requests

Quote requests and updates buried in inboxes and group chats.

Slow Quote Preparation

Customers wait while rates, charges, and approvals are chased manually.

Billing & Costing Errors

Disconnected invoicing leads to missed charges and margin leakage.

Poor Customer Visibility

Customers keep calling because they can't see their own shipments.

The Solution

One Platform for Operations, Finance, Customers, Warehouse, Documents, and AI Follow-ups

LogiDesk gives logistics companies one connected workspace to manage the full freight lifecycle: inquiry, lead, quote, booking, shipment, manifest, pickup, warehouse movement, delivery, invoice, payment, support, and reporting.

  1. 1Inquiry
  2. 2Quote
  3. 3Booking
  4. 4Shipment
  5. 5Delivery
  6. 6Invoice
  7. 7Reports
Explore Platform
Revenue & Shipments7 days
M
T
W
T
F
S
S
Shipments
1,284
On-time
94%
Avg. margin
21.4%
Platform

One Connected Platform, Three Working Surfaces

Internal teams, customers, and the business engine stay in sync — no re-keying, no lost context.

WebAdmin

Internal Operations Command Center

Manage shipments, manifests, pickup, delivery, warehouse, CRM, rates, documents, finance, reports, users, and master data.

Customer Portal

Self-Service Experience for Customers

Customers track shipments, create bookings, request pickups, view invoices, pay, download documents, and raise tickets.

LogiDesk Core

Business Engine Behind Every Workflow

The central engine connecting shipments, customers, operations, billing, documents, notifications, warehouse, and AI workflows.

Connected to LogiDesk Core

AI Operations Agent

A Bilingual AI Agent That Turns Messages Into Workflows

Inbound WhatsApp and email — in English or Arabic — become draft orders, quotes, alerts, and follow-ups your team reviews and approves.

  • Reads inbound WhatsApp and email in English and Arabic
  • Extracts origin, destination, cargo, weight, and service
  • Drafts orders and quotes for your team to approve
  • Schedules follow-ups and proactive delay alerts
LogiDesk — AI Operations Inbox
Inbound — WhatsApp & Email3 new
Al Manar Trading
09:12

Can you quote Dubai to Riyadh, 4 pallets, 320 kg, pickup tomorrow?

شركة الخليج للشحن
09:18

أحتاج عرض سعر لشحنة من دبي إلى الرياض

Request for Sea Freight Quote
08:54

Subject: Request for Sea Freight Quote — Jebel Ali to Dammam

Extracted shipment requestAI draft
Intent
Freight Quote Request
Origin
Dubai / Jebel Ali
Destination
Riyadh / Dammam
Cargo
4 pallets
Weight
320 kg
Service
Road / Sea Freight
Action
Draft Quote
Follow-up
Tomorrow 10:00 AM
Suggested actions
Create draft orderReview
Draft customer quoteReview
Ask for missing documentsReview
Alert operations teamReview
Schedule follow-upReview
Send delay updateReview
Modules

Every Department, One Source of Truth

From shipment operations to accounting, each team gets the tools it needs while business data stays connected.

Shipment Operations

Booking, Direct, and Master workflows across air, ocean, and land.

Pickup, Delivery & Returns

Runsheets, riders, vehicles, proof of delivery, and returns.

Warehouse Management

Inbound, putaway, inventory, picking, packing, staging, loading.

CRM & Quotations

Inquiries, leads, kanban, quotations, bookings, and tickets.

Finance & Accounting

Invoices, receipts, vendor bills, payments, and statements.

Documents & AI Extraction

Upload, extract, review, and connect freight documents.

Tracking & Notifications

Public tracking, exceptions, and email, SMS, push, in-app alerts.

Reports & Visibility

Sales, purchases, ledger, trial balance, cash flow, and tax.

Customer Portal

A Self-Service Portal Your Customers Will Actually Use

Tracking, bookings, pickups, invoices, payments, documents, and tickets — without another phone call.

  • Track shipments with live status and timelines
  • Create bookings and request pickups
  • View invoices, pay, and download documents
  • Raise tickets and manage notification preferences
portal.logidesk.example — My Shipments

Welcome back

Gulf Cargo Co.

Active
7
In transit
3
Delivered
41
SHP-48213
In Transit
BookedPicked upAt warehouseIn transitDelivered
Commercial Invoice — INV-9930Download
Multi-Language

Built Bilingual for Gulf Logistics

English and Arabic across teams, customers, documents, and AI — with RTL-ready layouts, not translated labels bolted on.

EN · العربيةRTL-readyGulf-ready
Learn more
Shipment Trackingتتبع الشحنة
Quotation Draftمسودة عرض السعر
Pickup Requestطلب الاستلام
Customer Invoiceفاتورة العميل
Delivery Delay Alertتنبيه تأخير التسليم
Follow-up Requiredالمتابعة مطلوبة
Reports

Real-Time Visibility Across Logistics and Finance

Track shipments, sales, purchases, receivables, payables, accounting, tax, and cash flow from one place.

  • Sales, purchase, and accounting reports
  • Ledger, trial balance, income statement, balance sheet
  • Cash flow summary and VAT / tax reports
  • Shipment performance and margin visibility
Revenue & Shipments7 days
M
T
W
T
F
S
S
Shipments
1,284
On-time
94%
Avg. margin
21.4%

See LogiDesk Running Your Operation

Book a walkthrough and we'll map LogiDesk to your shipment, warehouse, finance, and customer workflows.