Customer Portal

Give Customers a Self-Service Logistics Portal

Reduce calls, WhatsApp follow-ups, and manual updates by giving customers direct access to bookings, pickups, shipments, invoices, payments, documents, tickets, and notifications.

One Portal

Everything Your Customers Keep Asking For

A single, branded portal that answers the questions your team gets on the phone every day.

Customer dashboard
Track shipments
Request pickups
Manage bookings
View quotations
View invoices
Add payments
Download documents
Raise tickets
Manage notifications
portal.logidesk.example — My Shipments

Welcome back

Gulf Cargo Co.

Active
7
In transit
3
Delivered
41
SHP-48213
In Transit
BookedPicked upAt warehouseIn transitDelivered
Commercial Invoice — INV-9930Download
Portal Features

Built to Cut Manual Updates

Track Shipments

Customers can track shipment movement using tracking numbers and booking-level shipment views.

Request Pickups

Customers can create pickup requests and monitor pickup order progress.

Manage Bookings

Customers can create shipment bookings, view details, and follow operational progress.

View Invoices & Payments

Customers can access invoices, receipts, payment records, and billing history.

Download Documents

Customers can access shipment documents in one place.

Raise Tickets

Customers can raise issues and follow support updates.

Let Customers Serve Themselves — In Their Language

The portal supports English and Arabic with RTL-ready layouts, so every customer feels at home.